• Clean surfaces, including base of chairs and table as well as edges and the immediate underside
• Chairs centred and not pushed all the way in
• Napkin folded to standard
• Centerpiece always fresh/in working order

• Clean surfaces, including base of chairs and table as well as edges and the immediate underside
• Correct printed material, no home made or outdated
• All printed material aligned in the same direction, centered
• Chairs centred and not pushed all the way in

• Everything clean
• House spirits and juices stocked
• Ice stocked
• Ice scoop in a separate container
• All bar tools rinsed in hot water after use

1. Napkins
2. Shaker, garnishes
3. Juices, Angostura
4. Ice
5. House Spirits

• Level of quality top to bottom with the most premium up top
• Spirits subgroups left to right where doable
• Shots and liqueurs will end up on bottom/middle shelves while premium whisky will take up more of the top shelf

1. Premium
2. Promo/Mid tier
3. House spirits
4. Whiskey > Cognac > Rum > Tequila > Vodka > Gin > Liquers > Shots

• Clean surfaces
• No home made signs
• Well stocked, replenish during service if needed

1. Ketchup, mustard and mayonnaise
2. Additional souces
3. Salt and pepper

• Clean surfaces, including base of chairs and table as well as edges and the immediate underside
• Correct printed material, no home made or outdated
• All printed material aligned in the same direction, centered
• Chairs centred and not pushed all the way in

• Clean surfaces
• No home made signs
• Well stocked, replenish during service if needed
• No cords or pipes visible

1. Glass rack
2. Juice
3. Soft drinks
4. Beer and wine

• Clean surfaces
• No home made signs
• Well stocked, replenish during service if needed
• No cords or pipes visible

1. Cup rack
2. Coffee
3. Milk
4. Sugar
5. Tea

• Clean surfaces
• No home made signs
• Well stocked, replenish during service if needed

• Ketchup, mustard and mayonnaise
• Additional souces
• Salt and pepper

• Clean surfaces, including base of chairs and table as well as edges and the immediate underside
• Correct printed material, no home made or outdated
• All printed material aligned in the same direction, centered
• Chairs centred and not pushed all the way in

• Keep well stocked, replenish when needed
• Clean surfaces

1. White sugar, brown sugar, sweetener and stir sticks.
2. Napkins
3. Milk

• Clean surfaces, including base of chairs and table as well as edges and the immediate underside
• Correct printed material, no home made or outdated
• All printed material aligned in the same direction, centered
• Chairs centred and not pushed all the way in

• Clean surfaces
• No home made signs
• Well stocked, replenish during service if needed

1. Ketchup, mustard and mayonnaise
2. Additional souces
3. Salt and pepper

• Sauces and sides next to main dish facing the customer
• Replace and refill the dishes when 1/3 left
• Lids on open pastries
• Impulse stand well stocked
• Additional labels / Signage – e.g allergen to VG and positioned together with relevant products. No handmade or chalkboards
• No visible cords or pipes

1. Impulse stand
2. Extra toppings
3. Hot food
4. Salad
5. Sandwiches
6. Pastries
7. Wraps and salads
8. Cakes
9. Confectionary
10. Beer and soft drinks

• Clean surfaces
• No home made signs
• No cords or pipes visible

• Clean surfaces
• No home made signs
• Well stocked, replenish during service if needed
• No cords or pipes visible

1. Coffee
2. Milk
3. Sugar
4. Tea

• Clean surfaces, including base of chairs and table as well as edges and the immediate underside
• Correct printed material, no home-made or outdated
• All printed material aligned in the same direction, centered

• Glasses, crockery and utensils close to product
• Arrange in straight lines
• Ice buckets next to cold drinks and glasses
• No visible cords or pipes
• Keep condiments, tea clustered rather than spread out
• Continually replenish product as required, to appear well stocked

• Clean surfaces, including base of chairs and table as well as edges and the immediate underside
• Correct printed material, no home made or outdated
• All printed material aligned in the same direction, centered
• Chairs centred and not pushed all the way in

• Clean surfaces
• No home made signs
• Well stocked, replenish during service if needed

1. Ketchup, mustard and mayonnaise
2. Additional souces
3. Salt and pepper

• Sauces and sides next to main dish facing the customer
• Clear divide between served proteins and self serve carbohydrates and vegetables
• Replace and refill the dishes when 1/3 left
• Lids on open pastries
• Additional labels e.g allergen to guidelines and positioned together with relevant products. No handmade or chalkboards
• No visible cords or pipes

1. Pastries and fruit
2. Extra toppings
3. Proteins
4. Carbohydrates
5. Salad

These signs are to be used in locations where table / seat reservations have been made either on pre-booking or whilst on board. These may also be used in locations where customers may need these specific tables/seats for special assistance needs.

• Brushed silver metal
• H 60mm x W 95mm
• Same graphic applied to both sides
• Black text, Stena Sans Regular

Make sure the allergen information signage is present and visible in all concepts at all times.

• H 75mm x W 105mm and stand 40mmm
• The blue background color to continue under the entire foot
• Stena Sans Bold Condensed and Stena Sans Regular

Make sure the allergen information signage is present and visible in all concepts at all times.

• H 75mm x W 105mm and stand 40mmm
• The blue background color to continue under the entire foot
• Stena Sans Bold Condensed and Stena Sans Regular

These signs are to be used in locations where table / seat reservations have been made either on pre-booking or whilst on board. These may also be used in locations where customers may need these specific tables/seats for special assistance needs.

• Brushed silver metal
• H 60mm x W 95mm
• Same graphic applied to both sides
• Black text, Stena Sans Regular

Make sure the allergen information signage is present and visible in all concepts at all times.

• H 75mm x W 105mm and stand 40mmm
• The blue background color to continue under the entire foot
• Stena Sans Bold Condensed and Stena Sans Regular

Make sure the allergen information signage is present and visible in all concepts at all times.

• H 75mm x W 105mm and stand 40mmm
• The blue background color to continue under the entire foot
• Stena Sans Bold Condensed and Stena Sans Regular

Make sure the allergen information signage is present and visible in all concepts at all times.

• H 75mm x W 105mm and stand 40mmm
• The blue background color to continue under the entire foot
• Stena Sans Bold Condensed and Stena Sans Regular

Always have these small signs on all tables within the Stena Plus and Hygge Lounge areas as indications to our customers of the behaviours and environment these locations must provide.

• Brushed silver metal
• H 60mm x W 95mm
• Same graphic applied to both sides
• Black text, Stena Sans Regular

Make sure the allergen information signage is present and visible in all concepts at all times.

• H 75mm x W 105mm and stand 40mmm
• The blue background color to continue under the entire foot
• Stena Sans Bold Condensed and Stena Sans Regular

Make sure the allergen information signage is present and visible in all concepts at all times.

• H 75mm x W 105mm and stand 40mmm
• The blue background color to continue under the entire foot
• Stena Sans Bold Condensed and Stena Sans Regular

Latte

Espresso

Cappuccino

Mocha

Soup

Wraps

Cakes

Paninis

Patries