SSMService Standard Manual
Service Standards
Pet standards
1.1 Kennel introduction
Our kennel areas may to us essentially be ‘cages’, but to our customers they are short term ‘homes’ they are trusting us to house their loved pets in.
For this reason we need to ensure we can make this area and the facilities as comfortable and pleasant to be in as possible.
Pets are the traveling companion for many of our customers today and all indications are that this will increase, so we want to create impressions that ‘We Care’.
1.2 Kennel features and contents
- Secure access via code, padlock, RFID/NFC. Enclosed heated area.
- Preferably close to pet toilet.
- Access to water, hose, mop and bucket.
- Poo bag holder.
- Paper towel dispenser Bin.
Dog bed in cage
- Water and feeding bowl attached to cage door.
- Bowls, bed and cage cleaned after use.
Sizes available (roughly)
- Small - Width: 100cm Height: 80cm Depth: 100cm.
- Large - Width: 210cm Height: 80cm Depth: 100cm.
Sign with DO’s and DONT’s. Sign stating Small dogs on top and large on bottom.
Forest vinyl print. Pet icons for door and cages if no space for forest vinyl print.
