Cabin standards

Concept Description

As with any hotel room, we want the customer to get a good first impression and a comfortable experience when staying with us.

The standards cover cleaning, making the bed and the contents and amenities per cabin category.

Cleaning standards

1.1 Standard cabin

Soap.
Shampoo.
Toilet tissue.
Toilet brush.
Bin.
230 Socket + USB.
Mirror and adjacent 230 socket.
Regular dux mattress.
Chair / Stool.
TV and remote control.
Onboard magazine QR code.
Coat hangers (2 per cabin).
Safety and evacuation sign.
No foreign object in toilet sign.
Guest services sign.
Hot water sign at taps / shower if needed.

1.2 Superior cabin

Added to Standard setup

As per standard cabin content and amenities.
Glassware and crookery (unless operationally impossible).
Best outside cabins (except for the deluxe).
Tea & Coffee making facility.
Still and sparkling water.
Hairdryer (unless operationally not viable).

1.3 De luxe cabin

Added to Standard setup

As per standard cabin content and amenities.
Glassware and crookery (unless operationally impossible).
Larger cabin space.
Lounge seat/sofa.
Double bed.
Pod style Coffee making facility, kettle
Minibar/fridge with still and sparkling water, and snacks.
Hairdryer.

1.4 Accessibility cabin

Added to Standard setup

As per standard cabin content and amenities.
Large bathroom.
Emergency cords.
Handrails.
Wide automatic doorways.
Accessible heights.

1.5 Pet Standard cabin

Added to Standard setup

As per standard cabin content and amenities.
Vinyl flooring.
Pet pee pads.
Still and sparkling water.
Customer responsibilities signage.

1.6 Freight

Added to Standard setup

Standard setup preferred, below is the minimum.
Soap.
Shampoo.
Toilet tissue.
Bin.
230 Socket + USB.
Regular dux mattress.
Onboard magazine QR code.
Coat hangers (2 per cabin).
Safety and evacuation sign.
No foreign object in toilet sign.
Guest services sign.
Hot water sign at taps / shower if needed.